A little spendy, but great service. Travis is very helpful, and able to explain what needs to be done and what can wait. I will only take my Saab to them, for the best.
Great place!! Excellent service....friendly staff..Travis is an wonderful asset as he is very knowledgeable with clear explanations. Have been very satisfied with all work they have performed.
They added to the list of what "needed to be done" and replaced parts that could've lasted years longer. Ask for pictures or better yet, to see parts they say need replacing immediately yourself before authorizing unexpected repairs!! They WILL find more problems you didn't know you had. And get specifics on what they actually plan on doing and INSIST on getting a price! Avoid talking to the owner, he will NOT let you speak and concerns are addressed as "putting down his business" and not as they should be. My end of the conversation went something like "...but .... what.... if... can... and...." for a good 10 minutes. Talk to Travis if given the opportunity. They put comments on the INVOICE like "Customer emotional because of husband's death" to "explain" why this 70+ yr old woman got upset. NOT because the car took twice as long as expected, or the repairs ended up costing more than the car is worth. NOT because they called and told her the brakes needed replacing, which is a common inexpensive thing, but what they MEANT was they would be pulling out CV joints and doing a compete, UNNEEDED, overhaul from top to bottom. She did NOT authorize that. When it was picked up it didn't make it 10 miles before ALL 4 WHEELS were burning and smoking. The complete brake overhaul, that they insisted upon doing, was a major fail. The owner will NOT be bringing the car back for warranty work or for any other reason.
I called them by accident. Travis was helpful and let me off the phone to check the other place I had tried to call. They are out of business. So I struggled in to Buds. I had been at Valvoline (former oil can Henry's) They had ran a diagnostic and couldn't fix the problem. They were also great. I should have started with, My husband who usually does all our car maintenance and repairs was gone hunting. Travis got me in ran me through the paper work after hearing what my car was doing and what the guys at Valvoline discovered. He also had their parts/bookkeeper run me to work on her way to get some parts in Everett. Travis let me know in about an hour that my coil had gone out. They also ran a check with photo's of all aspects of the car including tires, lights, and fluids. I thanked them for their info and told them to only fix the coil. Because of what was going on with my coil gas was in my oil. I asked if the price he quoted me included an oil change. He said he could make that happen for me and it did. They had if fixed by 3PM. They couldn't have been more helpful. I think they did a good job. The list of items including photo's is in my email. As soon as my husband comes home he has a to do list.
Steve was extremely helpful when I stopped by to check up the tires, after receiving an under-inflation warning. I really appreciate his help, he went out of his way to help me even though the shop was closing. Thank you so much!
Bud S Auto Repair Transmission is a US Car Repair based in Marysville, Washington. Bud S Auto Repair Transmission is located at 707 Beach Ave, Marysville, WA 98270, USA.
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